What does Refurbished “Grade A” and “Grade B” mean?

When buying a refurbished product, you want to be confident that you will receive an item that is still in good condition. Luckily, there is an entire grading scale in place regarding the cosmetic quality of a refurbished product. Refurbished grades are used as a quality standard in the electronics industry. They communicate the state of a refurbished device to prospective buyers. 

Refurbished items are classified into grades based on their cosmetic state, with grades A and B being the two best options, restored to the highest level. Let’s dive into what “Grade A” and “Grade B” mean exactly:

Grade A

This is the highest possible grade and reflects that the product is in excellent or very good condition and can be reasonably considered to be like new or similar. Some Grade A items may have minor cosmetic marks or light scratches, or shiny areas from use on the keyboard or mouse/trackpad.

These products will show little sign of previous use and no significant marks.

Grade B

Grade B products feature some light marks and scratches that are noticeably visible to the user, including shiny keys and surfaces around the keyboard. Grade B products show more signs of previous use, but the functionality remains the same as Grade A products.

Overall, Grade B products will have a lower price than Grade A to reflect their cosmetic condition. If you have a limited budget, buying a Grade B product might be a good option.

Do refurbished products come with a warranty?

Yes, when buying a refurbished product – of any grade- it’s crucial to get a warranty. While refurbished devices are typically tested thoroughly, a warranty will protect you if anything goes wrong or if the refurbished device you’ve purchased doesn’t have the cosmetic quality you expected.

Warranties and the refurbished grades help you feel confident that you’re getting a quality product along with a good discount. Furthermore, these indicators let you know that you’re paying for a reliable device. The refurbished device warranty will support that.

At JUST PC’s we are so confident in the quality of our refurbished products, we offer a 12-month warranty. Our warranties can even be upgraded to 24 months.


Browse our range of refurbished products or contact us if you are looking for something specific and can’t find it on our website. We might be able to source it for you as we are constantly updating our stock. 

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