Quality & Grading

Our products are quality approved and professionally refurbished. In contrast to second-hand equipment, all refurbished products are stress-tested and benchmarked against certain standards to ensure proper component function and longevity.

All refurbished computers are given a fresh operating system installation or re-licenses with new Microsoft Software that is specifically designed for refurbished equipment.

All of our equipment are graded according to its cosmetic condition:

Grade A: This is the highest possible grade and reflects that the product is in excellent or very good condition and can be reasonably considered to be like new or similar. Some Grade A items may have minor cosmetic marks or light scratches, or shiny areas from use on the keyboard or mouse/trackpad.

Grade B: Products feature some light marks and scratches that are noticeably visible to the user, including shiny keys and surfaces around the keyboard. Grade B products show more signs of previous use, but the functionality remains the same as Grade A products.

Our grading criteria is based solely on cosmetic condition. Products classified with lower grades will have more notable cosmetic blemishes, however, all grades are tested and cleaned to have the same functionality and performance as well as the same warranty.